My return has been marked as delivered but I have not been refunded

As all return orders need to be inspected by our warehouse team to ensure they are in good condition before returning to stock, there will be a delay between the date the item was received and the date the refund will be issued.

If you have not been refunded for over 14 days since your return was marked as received, please send an enquiry via Contact Us, and we will prioritise the investigation.