Return & Exchange

Policies

• Terms & Conditions for the Sale of Furniture
• Return Policy for Online Orders
• General Return & Exchange Policy
• Return Policy for Store Purchases
• Holiday Season Extended Return & Exchange Policy

Refunds & Exchanges - FAQs

• How do I return an online order?
• Can I return innerwear in sealed packaging?
• Why have I been refunded the wrong amount?
• Can I return a product from the online store to a physical store?
• I want to return a Furniture item
• I want to return an item but I am no longer in Australia

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