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  1. MUJI Australia
  2. Online
  3. Online Shopping FAQs

Online Shopping FAQs

  • An item I bought is now on sale, can I get a refund?
  • Why is the price different online and in-store?
  • Do you offer bulk orders?
  • Why can't I add more of the same item into the cart?
  • I did not receive my coupon after signing up
  • The item I want is out of stock, when will it be back in stock?
  • Can I return/exchange a MUJI product I purchased from an overseas MUJI store?
  • Can items ordered online get embroidered?
  • What happens if an item in my order is not available?
  • How do I find product measurements?
  • Do you sell or offer gift cards?
  • How can I check if an item is in stock?
  • Can I order an item for delivery directly through the store if it is not online?
  • Why aren't all the products that are available in store on the website?
  • Can I buy your PP Storage Box range online?
MUJI Australia