My order has been marked as delivered but I cannot find it

If your parcel has been marked as delivered to your address but cannot be located, it is often left in a safe place. Please check nearby your property, neighbouring properties, or if you reside in an apartment complex try checking the reception/concierge or mailroom where it may have been left.

Should you still be unable to locate it please send an enquiry via the Contact Us and we will prioritise investigation with our delivery partners.